Tierra Biru Expeditions

Bookings and Payments

Learn how to book your next adventure with Tierra Biru Expeditions. Explore our payment methods, deposit requirements and booking confirmation policies to plan your trip with peace of mind.

Plan your trip with Tierra Biru Expeditions with confidence and clear information about our booking process, payments and confirmation of your travel services.

Before making any payment, carefully review your quotation, itinerary and the conditions applicable to the services included in your trip.

Bookings and Payments | Tierra Biru Expeditions

1. How to Make a Booking

To start your booking, contact us through our official communication channels and request a quotation for the tour, excursion or travel package you would like to book.

Our team will provide information about:

  • Included and excluded services.
  • Price and currency of your quotation.
  • Availability.
  • Deposit or payment required to confirm your booking.
  • Deadline for completing your payment.
  • Specific conditions applicable to the included services.
  • Traveler information required to make reservations or issue tickets.

Quotations remain valid for the period specified in each proposal. Unless a different period is indicated, the validity period established in our Terms and Conditions will apply.

2. Booking Confirmation

A booking is considered confirmed when:

  1. The required deposit or payment has been made.
  2. Tierra Biru Expeditions has confirmed the availability and booked services in writing.

A payment receipt alone does not constitute booking confirmation when any service remains subject to availability or ticket issuance.

Once your booking is confirmed, you will receive the relevant information about your booked services and the instructions needed to continue planning your trip.

3. Booking Deposit

As a general condition, a deposit equivalent to 30% of the total quoted price is required to confirm a booking.

Certain services may require a different deposit due to their operating or ticket issuance conditions. These may include:

  • Inca Trail: A 40% deposit may be required.
  • Packages with five-star services: A 50% deposit may be required.
  • Special services, entrance tickets, flights, trains or other components: The required amount may vary when advance payments or ticket issuance are subject to specific conditions.

The applicable deposit percentage and amount will be communicated in your quotation before payment.

4. Remaining Balance Payment

Unless your quotation specifies otherwise, the remaining balance must be paid no later than fifteen (15) days before the scheduled start of your trip.

Bookings made close to the service start date may require immediate payment in full.

Please follow the payment deadline indicated in your booking confirmation, as certain services depend on advance payments and ticket issuance by third-party providers.

If you need alternative payment arrangements, please coordinate them with your travel advisor in advance. Any special agreement must be confirmed in writing.

5. Last-Minute Bookings

Bookings confirmed within fifteen (15) days before the start of the service may require immediate payment in full.

In these cases, certain entrance tickets, transportation tickets, accommodations or other services may become subject to more restrictive conditions from the moment they are issued.

Availability will be confirmed before processing the booking.

6. Payment Methods

Tierra Biru Expeditions may offer different payment methods depending on the booking, currency, traveler's country of origin and payment provider availability.

Available options may include:

  • Izipay.
  • Niubiz.
  • PayPal.
  • WeTravel.
  • Payoneer.
  • Bank transfers or other payment methods authorized by Tierra Biru Expeditions.

Your travel advisor will inform you of the payment options available for your booking.

Only make payments using payment links, bank accounts or instructions provided through our official communication channels.

7. Bank Fees and Currency Conversion

Some financial institutions, card issuers or payment platforms may charge transaction fees, international transfer fees or currency conversion fees.

When these charges are applied directly by the traveler's bank, card issuer or payment provider, they are separate from the price quoted by Tierra Biru Expeditions.

Before confirming a transaction, review the amount and currency displayed by the selected payment method.

8. Information Required for Tickets and Reservations

Certain travel services require personal information to make reservations or issue tickets, entrance passes or permits.

Depending on the service, we may request information such as:

  • Full legal name.
  • Nationality.
  • Date of birth.
  • Type and number of identification document or passport.
  • Information required for entrance tickets, transportation or accommodation bookings.

Travelers are responsible for providing accurate information and verifying it before tickets or permits are issued.

For named tickets or permits, the information provided must match the identification document the traveler will use during the trip.

Personal information will be processed in accordance with our Privacy and Personal Data Protection Policy.

9. Services Subject to Availability or Ticket Issuance

Certain travel services depend on government authorities, concession holders or third-party providers, including:

  • Machu Picchu entrance tickets.
  • Huayna Picchu, Machu Picchu Mountain and other circuits.
  • Inca Trail Network permits.
  • Train tickets.
  • Flights.
  • Hotels.
  • Private transportation.
  • Other services subject to limited availability.

Receiving a payment does not override restrictions established by the relevant authorities or service providers.

When a service is subject to special conditions regarding ticket issuance, modifications, cancellations or refunds, these conditions will be communicated when applicable. The Special Conditions for Travel Services and Third-Party Providers accepted for the booking will also apply.

10. Changes, Cancellations and Refunds

Changes, cancellations, rescheduling and refund requests are subject to our Changes, Cancellations, Rescheduling and Refunds Policy and, where applicable, the specific conditions of the providers involved.

Certain components may be non-refundable or subject to additional restrictions after issuance.

Before booking, we recommend reviewing:

  • Terms and Conditions
  • Changes, Cancellations, Rescheduling and Refunds Policy
  • Special Conditions for Travel Services and Third-Party Providers
  • Privacy and Personal Data Protection Policy

11. Payment Security

Tierra Biru Expeditions uses its own payment methods or services provided by third-party payment platforms.

We will not ask you to share confidential information, such as passwords, online banking security codes or personal access credentials, by email, WhatsApp or unauthorized forms.

If you receive payment instructions that differ from those previously provided by Tierra Biru Expeditions, verify their authenticity with our team before making any transfer.

12. Payment Receipts and Confirmations

After making a payment, keep a copy of your transaction receipt.

When applicable, Tierra Biru Expeditions will record your payment and send the corresponding confirmation through the communication channels used to manage your booking.

Requests involving booking modifications, cancellations, refunds or changes with financial implications must be submitted in writing.

Need Help With Your Booking?

Our team can assist you with availability, deposits, outstanding payments and the conditions applicable to your trip before you confirm your booking.

WhatsApp: +51 974 540 289
Email: [email protected]

Before making a payment, verify that the contact information and payment instructions correspond to Tierra Biru Expeditions' official communication channels.

Last updated: August 1, 2026